Post Results Services

The examination boards offer various services for candidates unhappy with the outcome of examinations. Strict deadlines apply to these services.

Review of Marking

For all reviews of marking, mark changes will only be made where the mark scheme has been incorrectly applied. Where a university dependant on the outcome of the review a Priority Review can be requested, this will have a completion target of 15 days, other reviews have a completion target of 20 days (summer results only). It is important to remember that any review can result in marks going down, up or staying the same. Candidates must sign to say that they are aware of this before we can apply for a review of marking. This service cannot be used for internally marked units.

Scripts

Candidates can obtain copies of their scripts. Priority scripts can be obtained for candidates/teachers to look at before applying for a review of marking. Non-priority scripts may not be despatched until after the review deadline and can be applied for to aid candidates with future exams. Reviewed scripts can also be obtained if requested with the review of marking.

Service 1: Clerical Re-Check

This service will include the following checks:

  • That all parts of the script have been marked;
  • The totalling of marks;
  • The recording of marks.

The outcome of the clerical re-check will be reported along with a statement of the total marks awarded for each unit, or component, included in the enquiry.

A copy of the re-checked script may also normally be requested at the same time (additional fees may apply).

Service 2: Review of Marking

This is a post-results review of the original marking to ensure that the mark scheme has been applied correctly. Reviewers will not re-mark the script. They will only act to correct any errors identified in the original marking.

This service will include:

  • The clerical re-checks detailed in Service 1;
  • A review of marking as described above.

A copy of the reviewed script may also normally be requested at the same time (additional fees may apply).

Priority Service 2: Review of Marking

This is the same service as above but is reviewed as a priority therefore a request for this service must be submitted to the earlier deadline. This service is only available for A level reviews where a university place is dependant.

Appeals

The appeals process is available to centres after receiving the outcome of a review of results. Reference should be made to the JCQ publication A guide to the awarding bodies’ appeals processes. This booklet provides full details of the awarding bodies’ appeals processes and the associated timescales. It is available on the JCQ website.

Access to Scripts: Copies of Scripts to Support Reviews of Marking

A ‘script’ refers to the written work of a candidate which has resulted from an externally assessed component.

Copies of scripts to support reviews of marking

This is a priority service that ensures copy of scripts are returned to the centre in sufficient time to allow decisions to be made whether a (non-priority) review of marking should be applied for to meet the external deadline.

Centres will be able to request copies of GCE AS, GCE A-level and GCSE scripts before deciding whether to request a review of marking. A centre that requires a copy of the script which has been subject to either a clerical re-check or a review of marking should refer to the relevant awarding body’s website for further information.

Access to Scripts: Copies of Scripts to Support Teaching

A ‘script’ refers to the written work of a candidate which has resulted from an externally assessed component.

This is a non-priority service enabling centres to request copies of scripts to support the teaching and learning of future exam cohorts.

Where teachers have used copies of candidates’ scripts for teaching and learning purposes but no longer wish to retain them, they must ensure that the scripts are disposed of in a confidential manner.